Why Are The Value of My Item $1.00 Everytime I Fix Up Inventory On EMS Product Page


Hello Mike,

Every time we add a new item or make any alternation to the item (i.e. Title, SKU, Quantity, Dimensions, etc.) in the product page it automatically defaults the value of the item to $1.00. This caused a big issue when it comes to shipping as we have received a complaint email from Chit Chat stating that $1.00 is too little for an item.

Can you please look into this case for us and hopefully be able to resolve it. That would be wonderful!

Additionally, if you require any additional information we will provide it promptly.

Looking forward to hearing back from you.

Kind Regards,




The 1.00 problem should be fixed. However, if you have previously shipped it, and it defaulted for 1.00, then you first need to change it back to the value you want to use, then it will use the new value.

Please let me know if that resolves the issue.




Yes, we will let you know if there are any other issues.

Thank you :slight_smile: